How to write a customer Service Resume
Making a professional customer service Resume or CV (Curriculum Vitae) requires highlighting your relevant expertise and experiences. A well-written resume or CV as well as a compelling cover letter, in addition to an impressive LinkedIn profile, could make a significant difference in getting an interview. At Sunshine Coast Resume, we specialize in providing CV and resume writing services along with cover letter writing services and LinkedIn profile optimization services to help get noticed by your others. In this article, we’ll discuss how to write about the customer service aspect on a resume or CV, show customer service skills on a CV or resume as well as provide suggestions on how to convey customer service capabilities.
How to describe the customer service in the resume or CV:
When you are describing your service to customers experience, you should focus on specific jobs and duties. Utilize action verbs such as "assisted," "resolved," or "responded," to describe your job. In addition, you should include any pertinent measures, such as the percentage of satisfaction with your customers, to illustrate your impact.
How do you display the skills of customer service on a CV or resume:
In addition to describing your experience, it’s also important to include specific skills that are relevant to customer service. This includes communication and problem-solving abilities. Include any relevant training or certifications, such as a customer service class or a certificate within a specific customer service software.
What should I write about in regards to customer skill in customer service?
When writing about customer service abilities, concentrate on the most crucial and relevant skills for the job you’re applying for. For example, if the job requires a lot phone communications, you should highlight your skills and experience for customer service by phone.
How do I record the customer experience I had?
When writing about your customer service experience, provide specific examples and measure your achievements. For example, instead of telling the reader that you "Helped customers with their questions," say "Assisted an average of 50 customers a day in their queries, resulting in a 95% satisfied rate."
With these suggestions and guidelines, you can develop an effective customer service resume, your CV and cover letters and LinkedIn profile that showcases your experience and expertise which makes you a great potential candidate for roles in customer service. Be sure to proofread your resume or your CV or cover letter before making it available for submission. Also, consider soliciting help from an expert at Sunshine Coast Resume if you need assistance.
