How to present Customer Service on a Resume
When you are applying for a customer service job, it is essential to list your relevant qualifications and experience on your resume. A well-written resume will make huge difference when you apply for the job you’ve been hoping for. Here at Sunshine Coast Resume, we specialize in offering professional resume writing services to assist you in standing out your competition. In this post, we’ll go over tips on how to write about customer service in a resume.
- Use action verbs. When explaining your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in customer service work and achieved the desired results.
- Include specific job duties and responsibilities: Be precise when describing your service experience. Instead of simply saying "worked in customer service," you should say "managed the customer service reps and dealt with customer complaints."
- Offer metrics: Include relevant indicators such as satisfaction rates , to prove the effect of your efforts. For example, "increased customer satisfaction by 15% by using effective methods for problem solving."
- Customize your resume: tailor your resume for the job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the position.
- Proofread and seek professional help You should proofread your resume prior to making it available to ensure it’s not erroneous. If you need help look into professional help at Sunshine Coast Resume.
If you follow these advices and guidelines, you can write a resume for customer service that effectively highlights your relevant experience as well as your skills. Remember to modify your resume to fit the specific job that you’re applying for and check it for errors before submitting it. Sunshine Coast Resume can also assist you in writing a powerful resume that displays your capabilities and experiences.
