How to present Customer Service on a resume
When applying for a customer service job, it is essential to highlight your relevant experience and skills on your resume. A professionally written resume can make a big difference in getting the job you want. The team at Sunshine Coast Resume, we specialize in offering professional resume writing services to aid you in standing out from the crowd. In this article, we’ll explain how to present customer service in a resume.
- Use action verbs. When explaining your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs show that you have actively been involved in customer service work and achieved the desired results.
- Make sure to include specific job duties and responsibilities. Be clear in your description of your customer service experience. Instead of declaring that you "worked in customer service," use the phrase "managed a team of customer service reps and dealt with customer complaints."
- Offer metrics: Include relevant metrics like customer satisfaction rates to demonstrate the impact of your work. For example, "increased customer satisfaction by 15% through efficient method of problem-solving."
- Make your resume more tailored: Customize your resume to the specific customer service position that you’re applying for. Highlight the skills and experience that are relevant to the job.
- Get professional assistance and proofread your resume You should proofread your resume prior to making it available to ensure it’s not erroneous. If you require assistance take advice from a professional through Sunshine Coast Resume.
Following these steps follow these suggestions to create a customer service resume that effectively highlights your relevant work experience and capabilities. Make sure you modify your resume to fit the job that you’re applying for and make sure you proofread it prior to submitting it. Sunshine Coast Resume can also assist in creating a professional resume that highlights your strengths and experiences.
