How do you describe customer service on a resume
When trying to get a customer service job, it is essential to list your relevant experience and skills in your resume. A professionally written resume can make significant difference in obtaining the job you’ve been hoping for. Here at Sunshine Coast Resume, we specialize in resume writing to assist you in standing out your competitors. In this article, we’ll discuss tips on how to write about the quality of service you provide on your resume.
- Use action verbs. When discussing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in customer service and achieved outcomes.
- Incorporate specific job duties and responsibilities. Be precise in describing your customer service experience. Instead of simply saying "worked in customer service," write "managed the team of customer service representatives and took care of complaints from customers."
- Give metrics: Include pertinent metrics , such as customer satisfaction rates to demonstrate the impact of your work. For example, "increased customer satisfaction by 15% with effective strategies for solving problems."
- Tailor your resume: Tailor your resume to fit the customer service job you’re applying for. Highlight the experience and skills that are relevant to the position.
- Ask for professional help and proofread Make sure you proofread your resume prior to submitting it to ensure that it is error-free. If you need help seek professional assistance through Sunshine Coast Resume.
Following these steps and guidelines, you can write your resume for customer service that effectively highlights your relevant experience and abilities. Keep in mind to customize your resume for the position you’re applying to and make sure you proofread it prior to submitting it. Sunshine Coast Resume can also assist you in creating a successful resume that highlights your strengths and work experience.
