How to present Customer Service on a resume
When seeking a customer service job, it’s important to include your experiences and abilities in your resume. A professionally written resume can make a big difference in getting the job that you desire. The team at Sunshine Coast Resume, we specialize in resume writing to assist you in standing out the rest of the applicants. In this article, we will explain how to convey customer service in a resume.
- Use action verbs. When discussing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in the work of customer service and are able to show results.
- Make sure to include specific job duties and responsibilities: Be precise in describing your customer service experience. Instead of simply saying "worked in customer service,"" mention that you "managed an entire team of customer service reps and dealt with complaints from customers."
- Provide metrics: Include relevant measures such as satisfaction rates to demonstrate the impact of your work. For instance, "increased customer satisfaction by 15% through effective problem-solving techniques."
- Tailor your resume: Tailor your resume for the customer service position that you’re applying for. Highlight the abilities and experience which are most relevant for the position.
- Proofread and seek professional help Before you submit your resume, proofread it. you submit it to ensure the resume is error-free. If you require assistance, consider seeking professional help from Sunshine Coast Resume.
If you follow these guidelines that you will be able to craft a customer service resume that effectively highlights your experience and capabilities. Keep in mind to customize your resume for the job you’re applying for and be sure to proofread your resume prior to submitting it. Sunshine Coast Resume can also assist you in creating a successful resume that displays your capabilities and expertise.
