How do you describe Customer Service on a Resume
When applying for a customer service job, it’s important to include your experience and skills in your resume. A well-written resume can make a an enormous difference in getting the job that you desire. At Sunshine Coast Resume, we specialize in offering resume writing services to make you stand out from the competition. In this article, we will discuss tips on how to talk about customer service on a resume.
- Use action verbs in explaining your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in your work with customers and achieved the desired results.
- Include specific job duties and responsibilities: Be precise in describing your customer service experience. Instead of saying "worked in customer service," you should say "managed an entire team of customer service representatives and took care of customer complaints."
- Offer metrics: Include relevant metrics , such as customer satisfaction rates to prove the effect of your efforts. For example, "increased customer satisfaction by 15% with effective problem-solving techniques."
- Make your resume more tailored: Customize your resume to fit the customer service position that you’re applying for. Include the relevant skills and experience that you have that will be most useful for the position.
- Proofread and seek professional help Make sure you proofread your resume prior to uploading it to ensure it is error-free. If you need help take advice from a professional with Sunshine Coast Resume.
Following these steps, you can create your own customer service resume which effectively highlights your relevant experiences and skills. Keep in mind to tailor your resume to the position you’re applying to and ensure that you have it proofread before you submit it. Sunshine Coast Resume can also assist in creating a professional resume that highlights your abilities and experiences.
