How to present Customer Service on a resume
When seeking a customer service position, you must be sure to showcase your relevant qualifications and experience on your resume. A well-written resume will make huge difference when you apply for the job you’ve been hoping for. In Sunshine Coast Resume, we specialize in writing resumes to aid you in standing out from your competitors. In this article, we will go over tips on how to describe customer service in a resume.
- Use action verbs. When discussing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in customer service work and have seen results.
- Incorporate specific job duties and responsibilities. Be specific in describing your customer service experience. Instead of saying "worked in customer service,"" mention that you "managed a team of customer service reps and dealt with customer complaints."
- Give metrics: Include pertinent indicators such as satisfaction levels to show your contribution. For instance, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Make your resume more tailored: Customize your resume to match the customer service position that you’re applying for. Include the relevant skills and experience which are most relevant for the job.
- Check your resume for errors and seek help from a professional You should proofread your resume prior to sending it out to ensure the resume is error-free. If you require help you can seek help from a professional by contacting Sunshine Coast Resume.
If you follow these advices and guidelines, you can write your own customer service resume which effectively highlights your relevant work experience and skills. Make sure to modify your resume to fit the specific job you’re applying for , and ensure that you have it proofread before you submit it. Sunshine Coast Resume can also assist you in creating a successful resume that showcases your skills and experience.
