How to present Customer Service on a Resume
When trying to get a customer service position, you must be sure to highlight your relevant expertise and experiences in your resume. A well-written resume can make a significant difference in obtaining the job that you desire. In Sunshine Coast Resume, we specialize in resume writing to ensure that you stand out the rest of the applicants. In this article, we’ll explain how to write about customer service in a resume.
- Use action verbs. When explaining your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in customer service and are able to show results.
- Include specific job duties and responsibilities. Be precise when describing your customer service experience. Instead of saying "worked in customer service,"" use the phrase "managed a team of customer service representatives and took care of customer complaints."
- Offer metrics: Include relevant measures such as satisfaction rates , to prove your contribution. For instance, "increased customer satisfaction by 15% through efficient strategies for solving problems."
- Create a custom resume by tailoring your resume to the specific customer service position you’re applying for. Highlight the skills and experience that are most relevant to the job.
- Make sure you proofread your resume and get professional assistance Check your resume for errors before you submit it to ensure it’s error-free. If you need assistance you can seek help from a professional through Sunshine Coast Resume.
If you follow these advices follow these suggestions to create an effective customer service resume that effectively highlights your relevant experience and skills. Keep in mind to modify your resume to fit the specific job that you’re applying for and make sure you proofread it prior to submitting it. Sunshine Coast Resume can also assist you in creating a successful resume that showcases your talents as well as your experience.
